Last updated: 13 March 2026

This Privacy Policy describes how Rockit Handmade ("we", "us", or "our") collects, uses and protects your personal information when you visit rockit-handmade.com (the "Site"), make a purchase, or otherwise interact with our services (collectively, the "Services").

For the purposes of this Privacy Policy, "you" means any visitor, customer, or other individual whose personal information we collect.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.

Any updates will be published on this page and the "Last updated" date will be revised.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from different sources depending on how you interact with our Site.

We use this information to:

• process orders and payments

• deliver products

• provide customer support

• improve our website and services

• communicate with you

• comply with legal obligations

Personal Information We Collect

The personal information we collect depends on your interaction with our website.

Information You Provide Directly

This may include:

Contact information

• name

• email address

• phone number

• shipping or billing address

Order information

• products purchased

• order details

• delivery information

• payment confirmation

Account information (if applicable)

• username

• password

Customer support information

• messages sent to us through contact forms or email.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address

• browser type

• device information

• pages visited

• time spent on the website

• referring websites

This information helps us understand how visitors use our website and allows us to improve our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies help us:

• remember user preferences

• enable essential website functions

• analyse website traffic

• improve user experience

Our website is built using Wix, which may also place cookies necessary for website functionality.

You can manage or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

Information from Third Parties

We may receive limited information from third-party service providers that help us operate our website and business, including:

• payment processors

• shipping providers

• website analytics services

These providers only process personal information necessary to perform their services.

How We Use Your Information

We use your personal information for the following purposes:

Providing products and services

• processing orders

• arranging shipping

• managing purchases and returns

• providing customer support

Improving our services

• analysing website traffic

• improving user experience

• maintaining website security

Communication

We may use your contact information to:

• send order confirmations

• respond to inquiries

• provide customer support

Marketing emails will only be sent if you have given consent.

Sharing of Personal Information

We may share your personal information with trusted service providers when necessary to operate our business, such as:

• payment providers

• delivery companies

• website hosting and analytics providers

We do not sell your personal information to third parties.

Data Security and Retention

We implement appropriate security measures to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• fulfill orders

• comply with legal obligations

• resolve disputes

Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of your data

• restrict processing

• object to processing

• request data portability

To exercise any of these rights, please contact us.

Third Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

International Data Transfers

Some of our service providers may process data outside the European Economic Area.

In such cases, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Rockit Handmade

Email:
info@rockit-handmade.com

Website:
rockit-handmade.com

address:

calle dama de noche 9, 29640 fuengirola

telephone:

+358 40 900 7934